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Madam Tan is patient, kind & understanding towards the student’s needs. Whenever a student needs help, she will try her best to explain in order for the student to understand the lesson’s contents. Madam Tan is also willing to help with questions beyond class time ie responding to messages after class. She also goes above & beyond in providing mentorship regarding school placement. She has helped my kid not only improve greatly in science, but also grasp a better understanding of concepts. Overall, kudos to Madam Tan.